Refund Policy

30-day money-back guarantee

If you are not satisfied with Show Trekker Pro, you can request a full refund within 30 days of your order date — monthly or yearly, first purchase or renewal. You do not need to give a reason.

How to request a refund

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

1. Go to paddle.net and look up your order using the email address you purchased with, or the receipt Paddle emailed you.
2. Choose the refund option, or contact Paddle support from that page.
3. Prefer to talk to us first? Email support@showtrekker.com and we will help arrange it with Paddle on your behalf.

How refunds are processed

Approved refunds are issued by Paddle to your original payment method. Paddle typically processes them within a few business days; how quickly the money appears depends on your bank or card issuer. Refunds are made in the currency of the original transaction. When a refund is issued, the related Pro access ends.

Full details are in Paddle’s Refund Policy.

Cancelling your subscription

You can cancel at any time from your account page or via the Paddle receipt link. Cancelling stops future renewals; your Pro access continues to the end of the period you have already paid for. Cancellation on its own is not a refund — request one as described above if you want your money back.

Tickets, flights and hotels

This policy covers Show Trekker Pro subscriptions sold by GK Consulting LLC. Tickets, flights, hotels and anything else you buy through outbound links are sold by third parties under their own terms — refunds for those purchases must be requested from the provider you bought from.

Questions

Email support@showtrekker.com and we will get back to you.